Supported Living

POLICIES, PROCEDURES, FORMS AND DOCUMENTS

Policies

Our policies are up to date, well written, simple, easy to read and understand. Local authorities and CQC love them. Get your business compliant run it with confidence and peace of mind knowing your polices are in order. View list below


Supported Living Policies

1. BUSINESS MANAGEMENT

MANAGEMENT POLICIES

RCJ01: Administrator
RCJ02: Recruitment Consultant
RCJ03: Recruitment Administrator
RCJ04: Receptionist
RCJ05: Search consultant
RCJ06: Payroll Administrator
RCJ07: Accounts administrator
RCJ08: Account Manager
RCJ09: Sales Manager
RCJ10: Marketing Manager
RCJ11: Business Development Manager
RCJ12: Finance Director
RCJ13: Operations Manager
RCJ14: Quality Assurance Officer
RCJ15: Managing Director
RCJ16: Registered Care Manager

GENERAL ADMINISTRATION

GA01     Business Continuity Planning Policy

GA02     Insurance Arrangements within the Home

GA03     Suppliers, Contractors & Purchasing Procedures

GA04     Access and Security

GA05     Control of records

GA06     Whistle-blowing Policy

GA07     Document Control Procedure (ISO 9001 requirement)

GA08     Computers

GA09     Communications Systems within the Home

GA10     Image Capturing Policy

GA11     Copyright Protection

GA12     Location risk Assessment & Management of risks

GA13     Gifts, Wills and Bequests

GA14     Financial Irregularities – Allegations against a Staff Member

GA15     Staff Use of Private Vehicles

GA16     CCTV Policy

ORGANISATION, STAFFING & TRAINING

OT01      Organisation Chart

OT02      Selection & recruitment of Staff

OT03      Induction

OT04      Policy on the Working Time regulations 1998

OT05      recruitment of Ex-Offenders

OT06      Probation

OT07      Staff rules & Working Arrangements / Staffing

OT08      Staff Uniform, Dress Code & Personal Grooming Policy

OT09      Staff Supervision Policy

OT10      Staff Performance Appraisals & Training review

OT11      Staff Sickness, Absence & Time-keeping Policies

OT12      Staff Training Policy

OT13      Sick Pay

OT14      Annual Leave

OT15      Education and Training

OT16      Capability

OT17      Dignity at Work

OT18      Staff Substance Abuse

OT19      Staff Alcohol Policy

OT20      Staffing Levels & Shift Planning

OT21      Additional Employment

OT22      Fixed Term Employees

OT23      Temporary, Bank & Agency Staff

OT24      Emergency Staff Cover & Cover for Absence of Person-in-Charge

OT25      Equality

OT26      Use of Volunteer Staff

OT27      Policy on the Agency Workers regulations 2010

OT28      Leave of Absence for Public Duties

OT29      Employee Discipline

OT30      Employee Grievances Mediation / No Mediation

OT31      Electronic Cigarettes (“E-cigarettes”) – Staff Policy

OT32      Use of Social Media

OT33      Handling Disclosure information

OT34      Disclaimer Statement – for e-mails sent by the Home

OT35      Use of Email

OT36      Staff Smoking Policy

OT37      Prevention of Bribery

OT38      Medical Appointments

OT39      Employee Grievance

OT40      Employee responsibilities

OT41      Environmental Policy

OT42      Special Leave

OT43      Workplace Stress

MANAGEMENT OF MEDICINES

MM01   Administration of Medicines

MM02   Self-Medication – Service User risk Assessment

MM03   Prescription & Verification of Medicines

MM04   Safe Storage of Medicines & Medical Equipment

MM05   refusal of Medication by the Service User

MM06   Medication Administration Errors

MM07   Disposal of Unwanted Medicines

MM08   Administration of “PrN” Medication to a Service User

MM09   Covert Medication – Administration to a Service User

MM10   refrigerated Storage of Medicines

MM11   Handling & Use of Household remedies

MM12   Handling Medicine Hazard Warnings

MM13   Controlled Drugs – Management at the Home

NUTRITIONAL CARE & FOOD HYGIENE

FH01      Menu Planning for Service User’s Meals

FH02      Serving Meals & Controlling Special Diets for Service User

FH03      Meeting Nutritional and hydration Needs

FH04      Assisting a Service User to Eat or Drink

FH05      Monitoring the Temperature of Cooked & Heated Food

FH06      Management of Food Hygiene – Food, Allergies, Intolerances & restrictions

FH07      Management of Food Hygiene – Safe Storage of Foodstuffs

FH08      Handling Gifts of Food from Visitors

FH09      Diabetic Care – Dietary Guidelines

FH10      Management of Food Hygiene – Prevention of Cross-Contamination

FH11      Management of Food Hygiene – Handling Complaints regarding Menus and Meals

FH12      Safe Storage and Handling of Ice

FH13      Choking Prevention – risk Assessment & Care Planning

FH14      Service User with Dysphagia

SAFEGUARDING – GENERAL ISSUES

SG01      General

SG02      Safeguarding

SG03      Policy on the Implementation of The Mental Capacity Act 2005

SG04      Best Interests Policy – Mental Capacity Act 2005

SG05      Deprivation of Liberty Safeguards – Mental Capacity Act 2005

SG06      Assessment & review of a Service User’s Mental Capacity – Mental Capacity Act 2005

SG07      Policy on the Disclosure & Barring Scheme (DBS)

SG08      Safeguarding – Allegations against a Staff Member

SG09      Managing Harassment, Abuse & Actual Violence by a Service User

SG10      Handling Challenging Behaviour – General Policy

SG11      Handling Challenging Behaviour – The Use of Physical Intervention (restraint)

SG12      Unauthorised Absence of a Service User

SG13      room Search Policy Managing Lost and Missing Items & Suspected Theft

SG14      Missing Service User

SG15      Lone Working

EDUCATION, EMPLOYMENT, RECREATION & LEISURE

Er01       Accompanying a Service User on a Holiday Break

Er02       Planning & Organising Community Visits for Service Users

Er03       Planning & Providing Transport for Service Users

Er04       Authorised Driver Policy

Er05       Education, Employment & Learning (3504)

Er06       Planning Social Activities for Service Users

LEAVING THE HOME & MOVING ON

LH01      The Service User Leaving the Home

LH02      Termination of a Service User’s Contract by the Home

LH03      Emergency Admission of a Service User to Hospital

LH04      Temporary Absence of a Service User from the Home

LH05      Closure of the Home – Contingency Plans

Personnel Forms

P001: Staff File Folder Contents Index
P002: Staff Profile Form
P003: Appraisal Record
P004: Spot Checks
P005 Spot Checks New Staff
P006: Supervision contract
P007: Supervision Record
P008 Back to Work Interview Record form
P009: Staff Profile Form

2. HEALTH & SAFETY MANAGEMENT

OCCUPATIONAL HEALTH & SAFETY:

HS01      HEALTH & SAFETY POLICY

HS02      Zero Tolerance Policy

HS03      Management of Work-related Stress

HS04      Manual Handling Activities

HS05      Code of Practice for Contractors Working at the Home

HS06      Evacuation of the Home

HS07      Safe Use of VDU Equipment

HS08      Workplace Bullying

HS09      Latex Sensitivity

HS10      Care Home Emergency Kit (“Grab Bag”)

FIRE SAFETY

FS01       Fire Prevention Measures

FS02       Fire Drills & Handling an Outbreak of Fire Policy

INFECTION CONTROL

IC01       General Precautions for Infection Control

IC02       MrSA Policy

IC03       Managing an Outbreak of Infection within the Home

IC04       Handwashing Procedure (Hand Hygiene)

IC05       General Policy for the Disposal of Waste

IC06       Use of Disposable & re-useable Protective Clothing

IC07       Work restrictions for Staff with Infectious Conditions

IC08       Policy on HIV+ / AIDS

IC09       Pets within the Home

IC10       Pest Control within the Home

IC11       Laundering of Bedding, Linen & Service User’s Personal Garments

IC12       Cleaning of the Kitchen & Food Handling Areas

IC13       Cleaning of Bathrooms, Toilets & Showers

IC14       Cleaning of Service User’s rooms & Communal Living Areas

IC15       Cleaning of Soft Furnishings

IC16       Disposal of Sharps & Handling Needle-stick Injuries

IC17       Disposal of Household refuse

IC18       Disposal of Clinical Waste

IC19       Handling Spillage of Body Waste

IC20       Control of Legionella

IC21       Sanitary Cleaning after Major Flooding at the Home

MAINTENANCE OF PREMISES, UTILITIES & EQUIPMENT

ME01     Maintenance of the Buildings & Grounds of the Home

ME02     Inspection & Checking of Portable Electrical Appliances

ME03     Servicing, repair, Maintenance & Calibration of Equipment & Installations

ME04     Safe Use of Hoists

ME05     Safe Use of Wheelchairs

ME06     Safe Use of Wheelchair ramps & Lifts on Vehicles

ENVIRONMENTAL SAFETY & SECURITY

HCRAL01: Hazard Checklist Lone Working
HCRAL02: Lone Worker reporting log
HCRAL03: Lone Worker risk assessment

ACCIDENTS & INJURIES

AI01       Managing & reporting Accidents & Injuries

AI02       First Aid Policy

AI03       Choking Incident

AI04       Policy on Anaphylaxis

Supported Forms

Every form or document, you will ever need to start, run and grow your supported living service, in compliance with Local Authorities and CQC. Branded with your logo and ready to use. Find out more on Cloudoc.


Supported Living Forms & Policies

1. BUSINESS MANAGEMENT

MANAGEMENT POLICIES

MN01    STATEMENT OF PURPOSE

MN02    Statement of Aims & Objectives (Mission Statement)

MN03    Equality & Diversity Policy

MN04    Confidentiality Policy

MN05    Good Governance Policy

MN06    GDPR Policy

MN07    Policy on the Human Rights Act 1998

MN08    Disability Discrimination Policy

MN09    Data Protection

MN10    Staff Use of Personal Mobile Telephones

MN11    Internet Privacy & Cookie Policy

MN12    Duty of Candour

MN13a Equality Monitoring Positive

MN13b Equality No Monitoring No Positive

MN13c  Equality Monitoring Only /

MN14    Social Values Policy

MN15    Ethnic Awareness & Anti-Discrimination Policy

MN16    Environmental Policy

MN17    Sustainability Policy

MN18    Subject Access Request (SARs) Policy

Quality Management

QA1       Why Quality Assurance is Valuable

QA2       Action Plan

QA2       Statements Bank Clients and Family

QA3       Statements Bank Staff

QA4       Spot Audit of Service Delivery

QA5       Complaints Record

QA6       Complaints Internal Review

QA7       Complaints No Internal Review

QA8       Complaints Record Log

QA9       Staff/Management Review Meetings

QA10     Fit and Proper Persons Employed

QA11     Incident & Action Log

QA12     Compliments Record Log

QA13     Quality Self-Assessment Plan

QA14     Audit – KLOE

Introduction to 360 Degree Feedback

FB01 360 Degree Feedback General Introduction

Model Assessment Forms

FB02      360 Degree Feedback Self-Assessment

FB03      360 Degree Feedback External

FB04      360 Degree Feedback Line Manager

FB05      360 Degree Feedback Peer Group Subordinate

Model Letters

FB06 360 Degree Feedback Letter to Recipient

FB07 360 Degree Feedback Letter to Respondent

Model Notes for Employees

FB08 360 Degree Feedback Notes for Employees

Model Results Summary

FB09 360 Degree Feedback Results Summary

Model Employee Training Forms

ETF01    Training Set of Model Forms

ETF02    Performance Appraisal Employee Guide

ETF03    Performance Appraisal Managers and Supervisors Guide

ETF04    Performance Appraisal Self Appraisal Report

ETF05    Performance Appraisal Supervisors Report

2. MODEL ANALYSIS SHEETS

Client

MN01    STATEMENT OF PURPOSE

MN02    Statement of Aims & Objectives (Mission Statement)

MN03    Equality & Diversity Policy

MN04    Confidentiality Policy

MN05    Good Governance Policy

MN06    GDPR Policy

MN07    Policy on the Human Rights Act 1998

MN08    Disability Discrimination Policy

MN09    Data Protection

MN10    Staff Use of Personal Mobile Telephones

MN11    Internet Privacy & Cookie Policy

MN12    Duty of Candour

MN13a Equality Monitoring Positive

MN13b Equality No Monitoring No Positive

MN13c  Equality Monitoring Only /

MN14    Social Values Policy

MN15    Ethnic Awareness & Anti-Discrimination Policy

MN16    Environmental Policy

MN17    Sustainability Policy

MN18    Subject Access Request (SARs) Policy

Family

MAS7    Family Analysis Well Led

MAS8    Family Analysis Caring

MAS9    Family Analysis Effective

MAS10  Family Analysis Safe

MAS11  Family Analysis Responsive

MAS12  Family Analysis Full

Staff

SAQ1     Staff Analysis

3. MODEL QUESTIONS

Client Questionnaires

CQ1        Client Questionnaire Well Led

CQ2        Client Questionnaire Effective

CQ3        Client Questionnaire Caring

CQ4        Client Questionnaire Safe

CQ5        Client Questionnaire Responsive

CQ6        Client Questionnaire Full

Family Questionnaire

FQ1        Family Questionnaire Well Led

FQ2        Family Questionnaire Effective

FQ3        Family Questionnaire Caring

FQ4        Family Questionnaire Safe

FQ5        Family Questionnaire Responsive

FQ6        Family Questionnaire Full

Staff Questionnaire

SQ1        Staff Questionnaire

4. RESULTS SUMMARY SHEETS

Client Summary Sheet

CSS1      Client Summary Well Led

CSS2      Client Summary Effective

CSS3      Client Summary Caring

CSS4      Client Summary Safe

CSS5      Client Summary Responsive

CSS6      Client Summary Full

Family Summary Sheet

CSS1      Client Summary Well Led

CSS2      Client Summary Effective

CSS3      Client Summary Caring

CSS4      Client Summary Safe

CSS5      Client Summary Responsive

CSS6      Client Summary Full

Family Summary Sheet

FSS1       Family Summary Well Led

FSS2       Family Summary Effective

FSS3       Family Summary Caring

FSS4       Family Summary Safe

FSS5       Family Summary Responsive

FSS6       Family Summary Full

Staff Summary Sheet

SFS1       Staff Summary Sheet

Worked Example

WES1     Worked Example Introduction

WES2     Worked Example Analysis

WES3     Summary of Results

ICA1       Infection Control Annual Statement

ICA2       Infection Control Annual Statement Template

ACCIDENTS & INJURIES

AI01       Managing & reporting Accidents & Injuries

AI02       First Aid Policy

AI03       Choking Incident

AI04       Policy on Anaphylaxis

5. GENERAL ADMINISTRATION

Accordion Panel

GA01     Business Continuity Planning Policy

GA02     Insurance Arrangements within the Home

GA03     Suppliers, Contractors & Purchasing Procedures

GA04     Access and Security

GA05     Control of Records

GA06     Whistle-blowing Policy

GA07     Document Control Procedure (ISO 9001 requirement)

GA08     Computers

GA09     Communications Systems within the Home

GA10     Image Capturing Policy

GA11     Copyright Protection

GA12     Location Risk Assessment & Management of Risks

GA13     Gifts, Wills and Bequests

GA14     Financial Irregularities – Allegations against a Staff Member

GA15     Staff Use of Private Vehicles

GA16     CCTV Policy

6. ORGANISATION, STAFFING & TRAINING

Job Descriptions

JD01       Administrator

JD02       Receptionist

JD03       Payroll Administrator

JD04       Accounts Administrator

JD05       Business Development Manager

JD06       Quality Assurance Officer

JD07       Managing Director

JD08       Finance Director

JD09       Registered Manager

JD10       Senior Support Worker

JD11       Support Worker

JD12       Health Care Assistant

JD13       Social Worker

JD14       Care co-ordinator

JD15       Community Care Worker

JD16       Cleaner

Employee Handbooks

EH01      Emploee Handbook

EH02      Carers Dementia Handbook

EH03      Carers Handbook of Operational Policy

EH04      The Statutory Employers Staff Handbook Revised May 2011

EH05      The Statutory Employers Staff Handbook Revised October 2014

EH06      Agency Workers Regulations A Short Guide

Staffing Documents

OT01      Job Application

OT02      Interview Record Form and Sample Questions

OT03      Job Applicant Reference Report

OT04      Reference Report – Notice to Decline

OT05      Job Applicant Summary

OT06      Equal Opportunities & Diversity Monitoring Form

OT07      Job Applicant Short-listing Summary

OT08      Employee Verification Record

OT09      Employee Declaration of Suitability

OT10      Contract of Employment

OT11      Volunteers Code of Conduct and Practice

OT12      Volunteers Model Agreement

OT13      Zero Casual Worker Agreement

OT14      Zero Casual Worker Agreement Information Sheet

OT15      Zero Casual Worker Agreement Opt Out

OT16      Working Time Regulations 1998 – Opt-out Agreement

OT17      Staff Skill Mix Profile

OT18      Employee Portfolio

OT19      Staff Duty Rota

OT20      Weekly Duty Log & Time Sheet

OT21      Staff Leave & Absence Record

OT22      Staff Sickness Self-Certification

OT23      Holiday Request Form

OT24      Employee Exit Interview

OT25      Declaration of Health & Medical Fitness

OT26      Criminal Records Disclosure – Risk Assessment

OT27      Employee Right-to-Work in the UK – Checklist

OT26      Agile Working Evaluation Criteria

OT27      Monthly Duty Schedule

OT28      Recruitment Plan

OT29      Bank Payment Details Form

OT30      Staff File Contents

OT31      Organisation Chart

OT32      Selection & Recruitment of Staff

OT33      Recruitment of Ex-Offenders

OT34      Probation

OT35      Staff Rules & Working Arrangements / Staffing

OT36      Annual Leave

OT37      Capability

OT38      Dignity at Work

OT39      Staff Substance Abuse

OT40      Staff Alcohol Policy

OT41      Staffing Levels & Shift Planning

OT42      Additional Employment

OT43      Fixed Term Employees

OT44      Use of Volunteer Staff

OT45      Leave of Absence for Public Duties

Business Training, Support and Development

TS01       Induction Training Plan & Record

TS02       Staff Training Courses & Modules

TS03       Staff Policy Awareness

TS04       Staff Performance Appraisals & Training Review

TS05       Appraisal of External Training Course

TS06       Staff Training Record – Person-centred Dementia Care

TS07       Staff Supervision Record – Domiciliary Care Worker

TS08       Staff Supervision Record – Field Supervisor

TS09       Staff Performance Appraisal

TS10       Staff Training Matrix – Summary of Training Modules

TS11       Shadowing Work Duties

TS12       Staff Training Matrix

Workplace Absence

WA01    Absence Access to Medical Reports

WA02    Absence Individual Lateness and Absence Record

WA03    Absence Letter to GP

WA04    Absence Long Term Absence Follow Up

WA05    Absence Return to Work Interview Record

WA06    Absence Sickness Self Certificate

WA07    Annual Leave Request

Application Forms

AF01      Access to Personnel File

AF02      Recruitment ACAS Guide

AF03      Recruitment Application Form Standard or Enhanced Disclosure

AF04      Recruitment Volunteer Care Workers Application Form

AF05      Recruitment Equal Opportunities Monitoring

AF06      Recruitment Fitness Assessment

AF07      Recruitment Medical Questionnaire Short Version

AF08      Recruitment Equality Act Questions about health or disability

AF09      Recruitment Record of a DBS Disclosure

AF10      Recruitment Reference Compilation

AF11      Recruitment Model Letters

AF12      Sample Interview Questions

AF13      Shortlisting Assessment

AF14      Opt Out Agreement

AF15      Bank Details

AF16      Care Workers Experience and Training Assessment

AF17      Dignity at Work Complaint

AF18      Flexible Working Forms

AF19      Gifts Declaration

AF20      Employee Grievance

AF21      Grievance Checklist

AF22      Employee Discipline Model Letters

AF23      Employee Discipline Checklist

AF24      Observation of a Care Worker

AF25      Payroll Action

AF26      Practice Review

AF27      Personnel File Contents

AF28      Registered Managers Personnel File Contents

AF29      Requirements under Schedule 3 Information about staff

AF30      Employee Profile

AF31      Record of a DBS Disclosure

AF32      Staff Meetings

AF33      Staff Turnover

AF34      Observation of a Care Worker

Recruitment Guide

RG01     1 Overview

RG02     2 Job Descriptions and Person Specifications

RG03     3 Sourcing Candidates

RG04     4 Shortlisting and the Selection Interview

RG05     5 Hiring the Successful Candidate

RG06     6 Finishing the Exercise

RG07     Process Chart

RG08     Preventing Illegal Working

RG09     How to check the right to work in the UK

Management of Medicines

MMF01                Client Leaflet

MMF02                Consent Form

MMF03                Management of Service User Medication

MMF04                Risk Assessment of Service User – Self- Medication

MMF05                Medication List

MMF06                Medicines Administration Record

MMF07                Medicines Administration Record (Monthly Record)

MMF08                Errors in Administration Record

MMF09                Prescription & Verification of Medicines

MMF10                Safe Storage of Medicines & Medical Equipment

MMF11                Refusal of Medication by the Service User

MMF12                Medication Administration Errors

MMF13                Disposal of Unwanted Medicines

MMF14                Administration of “PRN” Medication to a Service User

MMF15                Covert Medication – Administration to a Service User

MMF16                Refrigerated Storage of Medicines

MMF17                Handling & Use of Household Remedies

MMF18                Handling Medicine Hazard Warnings

MMF19                Controlled Drugs – Management at the Home

MMF20                Staff Training – Competency to Administer Medication to the Service User

Nutritional Care & Food Hygiene

FH01      Nutrition Risk Assessment

FH02      Risk Assessment – Service User – Hydration

FH03      Specific Care Plan – Service User – Hydration

FH04      Menu Planning for Service User’s Meals

FH05      Serving Meals & Controlling Special Diets for Service User

FH06      Meeting Nutritional and hydration Needs

FH07      Assisting a Service User to Eat or Drink

FH08      Monitoring the Temperature of Cooked & Heated Food

FH09      Management of Food Hygiene – Food, Allergies, Intolerances & Restrictions

FH10      Management of Food Hygiene – Safe Storage of Foodstuffs

FH11      Handling Gifts of Food from Visitors

FH12      Diabetes Risk Assessment

FH13      Diabetic Care – Dietary Guidelines

FH14      Management of Food Hygiene – Prevention of Cross-Contamination

FH15      Management of Food Hygiene – Handling Complaints regarding Menus and Meals

FH16      Safe Storage and Handling of Ice

FH17      Choking Prevention – Risk Assessment & Care Planning

FH18      Care Plan – Service User with Dysphagia

Personal Care

PC01      Person Centred Care

PC02      Consent to Care and Treatment

PC03      Autonomy and Independence

PC04      Safe Care and Treatment

PC05      Intimate Care

PC06      End of Life Care

PC07      Protecting Client Rights

PC08      Care of Service User of the Opposite Sex

PC09      Care of Service User from Ethnic Minorities

PC10      Care of Service User with Sensory Impairments (Sight & Hearing)

PC11      Working with Families

PC12      Request to Discriminate by the Client

PC13      The genuine Occupational qualification defense

Safeguarding – General Issues

SG01      General

SG02      Safeguarding

SG03      Policy on the Implementation of The Mental Capacity Act 2005

SG04      Best Interests Policy – Mental Capacity Act 2005

SG05      Deprivation of Liberty Safeguards – Mental Capacity Act 2005

SG06      Assessment & Review of a Service User’s Mental Capacity – Mental Capacity Act 2005

SG07      Policy on the Disclosure & Barring Scheme (DBS)

SG08      Safeguarding – Allegations against a Staff Member

SG09      Managing Harassment, Abuse & Actual Violence by a Service User

SG10      Handling Challenging Behaviour – General Policy

SG11      Handling Challenging Behaviour – The Use of Physical Intervention (Restraint)

SG12      Unauthorised Absence of a Service User

SG13      Room Search Policy Managing Lost and Missing Items & Suspected Theft

SG14      Missing Service User

SG15      Lone Working

Safeguarding from abuse

SG16      Principles & Management of Abuse   (3601)

SG17      Service User Sexual Exploitation     (3617)

SG18      Illicit Substances Policy    (3605)                 

SG19      Witchcraft & Spirit Possession (Faith-based Abuse) 

SG20      Internet Policy

SG21      Modern Slavery

SG22      Service User Trafficking

SG23      Forced Marriages

SG24      Honour-based Violence

SG25      Female Genital Mutilation  (FGM)

SG26      Service User Sexual Abuse in the Family Environment

SG27      E-Safety Policy

SG28      Policy on “Sexting”

ACCIDENTS & INJURIES

AI01       Managing & reporting Accidents & Injuries

AI02       First Aid Policy

AI03       Choking Incident

AI04       Policy on Anaphylaxis

7. EDUCATION, EMPLOYMENT, RECREATION & LEISURE

Accordion Panel

ER01      Accompanying a Service User on a Holiday Break

ER02      Planning & Organising Community Visits for Service Users

ER03      Planning & Providing Transport for Service Users

ER04      Authorised Driver Policy

ER05      Education, Employment & Learning (3504)

ER06      Planning Social Activities for Service Users

Leaving the home & moving on

LH01      The Service User Leaving the Home

LH02      Termination of a Service User’s Contract by the Home

LH03      Emergency Admission of a Service User to Hospital

LH04      Temporary Absence of a Service User from the Home

LH05      Closure of the Home – Contingency Plans

8. HEALTH & SAFETY MANAGEMENT

Occupational Health & Safety

HS01      Return to Work Interview – Following Absence Reported as Sickness

HS02      Return-to-Work Health Questionnaire

HS03      HEALTH & SAFETY POLICY

HS04      Health and Safety in the UK The Key Areas

HS05      Health and Safety in the UK The Minimum Requirements

HS06      Key Health and Safety Legislation

HS07      Information Regulations

HS8        Information for Employees Regulations 1989 in Brief

HS9        Health and Safety Action

Inspection Reports

HS08      office h and s inspection report

HS09      workplace inspection report

Leaving the home & moving on

HS08      office h and s inspection report

HS09      workplace inspection report

Insurance

HS10      Employers Liability Compulsory Insurance Act 1969 in Brief

Loler

HS11      LOLER Inspection Form

HS12      LOLER in Brief

Manual Handling Regulations

HS14      Manual Handling Regulations 1992 in Brief

HS15      People Moving and Handling Training Record 2 Composite

HS16      People Moving and Handling Training Record2 Session

Noise at Work Regulations

HS17      Noise at Work Regulations in Brief

HS18      Personal Protective Equipment Regulations

HS19      The PPE at Work Regulations in Brief

Puwer

HS20      PUWER in Brief

Riddor

HS21      Incident Record

HS22      RIDDOR in Brief

HS23      Scan of HSE Accident Book.JPG

HS24      The Accident Book

Risk Assessment

RA01      Risk Assessment in Brief

RA02      Risk Assessment Form General

RA03      Risk Assessment Form Infection Control

RA04      Risk Assessment General Infection Control

RA05      Risk Assessment Sample Infection Control

RA06      COSHH Risk Assessment Form

RA07      First Aid Risk Assessment

RA08      Lone Worker Risk Assessment (Model)

RA09      Lone Worker Risk Assessment (Blank Model)

RA10      Model Risk Assessment Checklist Walking Frames

RA11      Model Risk Assessment Checklist Wheelchairs

Business Continuity Plans

RA12      BCP Risk Assessment 1 Infectious Disease

RA13      BCP Risk Assessment 2 Fire Admin Office

RA14      BCP Risk Assessment 3 Flood

RA15      BCP Risk Assessment 4 Computer Failure

RA16      BCP Risk Assessment 5 Significant Adverse Weather Snow

RA17      Sample BCP

RA18      Fire Destroys Admin Office

Workplace Regulations

WR01    The Workplace Regulations 1992 in Brief

WR02    Protection of the Person

WR03    Managing Challenging Behaviour Incident Record

WR04    Physical Restraint Record

WR05    Security of the Home

WR06    Zero Tolerance Policy

WR07    Management of Work-related Stress

WR08    Manual Handling Activities

WR09    Code of Practice for Contractors Working at the Home

WR10    Evacuation of the Home

WR11    Safe Use of VDU Equipment / Display Screen Equipment Regulations

WR12    Display Screen Equipment In Brief

WR13    Workplace Bullying or Abuse Record

WR14    Latex Sensitivity

WR15    Care Home Emergency Kit (“Grab Bag”)

Fire Safety

FS01       Fire Prevention Measures

FS02       Fire Drills & Handling an Outbreak of Fire Policy

9. INFECTION CONTROL

Contents infection Control

IC01       General Precautions for Infection Control

IC02       Client Infection Record

IC03       About Infections at Work

IC04       MRSA Policy

IC05       Managing an Outbreak of Infection within the Home / Common Infections in People

IC06       C Difficile

IC07       Seasonal Flu

IC08       Handwashing Procedure (Hand Hygiene)

IC09       General Policy for the Disposal of Waste

IC10       Use of Disposable & Re-useable Protective Clothing

IC11       Work Restrictions for Staff with Infectious Conditions

IC12       Policy on HIV+ / AIDS

IC13       Pets within the Home

IC14       Pest Control within the Home

IC15       Laundering of Bedding, Linen & Service User’s Personal Garments

IC16       Cleaning of the Kitchen & Food Handling Areas

IC17       Cleaning of Bathrooms, Toilets & Showers

IC18       Cleaning of Service User’s Rooms & Communal Living Areas

IC19       Cleaning of Soft Furnishings

IC20       Disposal of Sharps & Handling Needle-stick Injuries

IC21       Disposal of Household Refuse

IC22       Disposal of Clinical Waste

IC23       Handling Spillage of Body Waste

IC24       Control of Legionella

IC25       Sanitary Cleaning after Major Flooding at the Home

Maintenance of Premises, Utilities & Equipment

ME01     Maintenance of the Buildings & Grounds of the Home

ME02     Inspection & Checking of Portable Electrical Appliances

ME03     Servicing, Repair, Maintenance & Calibration of Equipment & Installations

ME04     Safe Use of Hoists

ME05     Safe Use of Wheelchairs

ME06     Safe Use of Wheelchair Ramps & Lifts on Vehicles

Environmental Safety & Security

ES01       Risk Management

ES02       C.O.S.H.H. Assessment of Hazardous Substances

ES03       General Policy on Security Measures at the Home

ES04       Visitors to the Home

ES05       Locking of Doors within the Home

ES06       Control of the Temperature of the Mains Hot Water Supply

ES07       Safe Storage of Laundered Linen, Bedding & Personal Garments

ES08       Safe Storage of Portable Equipment & Aids

ES09       Safe Storage of Cleaning Materials

ES10       Safe Storage of Garden Materials & Pesticides

ES11       Handling a Failure in the Electrical Power Supply

ES12       Carbon Monoxide (CO) Poisoning

10. ACCIDENTS & INJURIES

ACCIDENTS & INJURIES

AI01       Managing & Reporting Accidents & Injuries

AI02       First Aid Regulations

AI03       First Aid Regulations in Brief

AI04       First Aid Key Point

AI05       First Aid Names

AI06       Choking Incident

AI07       Policy on Anaphylaxis

11. ELECTRICITY AT WORK

11. ELECTRICITY AT WORK

Note to Staff on the Regulations

Electricity at Work Regulations

Electricity at Work Regulations  in Brief

Electrical Equipment

Other available care business policies & forms

Our extensive and varied experience has allowed us to develop a suite of policies, procedures, documents and forms for various businesses in the healthcare sector, here are some of these.

Domiciliary Care Forms & Policies

Up to date, clear, customised policies and forms, that make your life much easier, no more fiddling around with Word again.


Find out more

Temporary Staffing Forms & Policies

Customised policies and forms for employment business, from job roles, application forms, timesheets, contracts and agreements.


Find out more

Children’s Home Forms & Policies

Clearly Written, editable OFSTED Compliant policies and well designed forms. We have and extensive library of all the required and relevant policies.


Find out more

Semi-Independent Homes Forms & Policies

Specialised, well written policies and forms that meet the requirements by CQC or Care Inspectorate, the Health and Safety Executive and Local Authority Safeguarding Boards.


Find out more

Care Home Forms & Policies

Stay compliant while staying ahead of regulations changes. Access comprehensive branded policy templates that can customise on our robust system… COMING SOON


Find out more

Need more information?

Our consultants are available to answer any questions you may have, just contact us and we will be ready to help you.

T: 0800 059 9908


CONTACT US