SERVICE INSIGHTS
RUNNING & DEVELOPING YOUR SERVICE
The what and the how
A guide for running a Domiciliary Care/Supported Living business, outlining what’s involved on a day-to-day basis. Reflection on regulations, compliance, processes and procedures. This workshop is aimed at the Registered Managers and Service Managers, it also includes an overview of how to handle referrals, assessing needs and starting a service.
Some topics covered in this workshop
- Understand Personal Care
- Types of care at home services you can provide
- Understand the market and how it operates
- Defining CQC
- The National Minimum care Standard
- Understanding the 5 domains and applying these to everyday practice
- Employers’ Duties
- Compliance Issues
- Procedures for New Service Users
- Seeking a Care at Home Service
- Advertising and Information
- Responding to the Information Provided
- Fielding Enquiries
- Handling Referrals
- Referrals from People Who are Paying for Their Own Care and Support
- Assessing Needs
- Deciding a Service Plan
- Practical Matters
- Starting the Service
- Checking Progress
- Troubleshooting
- Initial Review
- Training
- Inspection
Our training
- Learn from industry experts at Unit Consultancy. Our courses are designed to help you get the fundamental rights to run a successful healthcare, employment, or domiciliary agency.
- Our courses are crafted to help you grow your skills and equip you with the tools, solutions, and experience you need, to help you ensure that your business is the best it can be.
- Discover practical methods to develop and evaluate your business and help you identify flaws and improve profitability.
- Learn the basics and actionable steps to improve your business in various ways depending on the opportunities, challenges, or circumstances you may be facing. We have solutions that focus on particular areas within your business which, in return, deliver the desired results.